There are currently two County-run shelters open to the public:
- Santa Rosa Veteran’s Memorial Building
- 1351 Maple Ave
- Santa Rosa, CA 95404
- Petaluma Veterans Building
- 1094 Petaluma Blvd S
- Petaluma, CA 94952
Frequently Asked Questions
TEPs were developed during COVID-19 to provide sheltering in non-congregate settings, like hotels, dormitories or campgrounds. They have become a great place to gather during evacuations to provide information and a safe place to wait for shelter options to be identified. Health screenings for COVID-19 may be required for evacuees before entering a shelter, but not when arriving at a TEP. All are welcome! Bilingual staff will be available at the TEP for those who don’t speak English.
Locations won’t likely be near you if you are being evacuated, the goal is to get you away from the danger. They will often be located in a large parking lot close to a major highway and often co-located with an evacuation shelter.
Call 211 or visit SoCoEmergency.org to find the TEP closest to you. A TEP will be available soon after an evacuation is ordered. Don’t worry if you arrive to an identified TEP before services are available – they’ll be there soon!
TEP staff will be available to offer personalized support and resources regardless of immigration status or disability. Typically, tents will be established at TEP sites where staff will be able to provide support resources and assistance in planning appropriate shelter. Staff will also be able to consult directly in the parking lot if mobility issues are of concern or for those parked in a handicap spot.
Additional supports will be provided to those with:
- Disability needs
- Pets and animals
- COVID positive evacuees
Yes! TEPs are a safe place to stay until plans for sheltering are made.
- Immigration status will not be revealed and ICE is not allowed on the premises. Immigration authorities are not allowed in emergency shelters or any disaster-related assistance operations.
- COVID precautions will be taken. People will remain in their cars and must wear masks when interacting with others
The TEP goal is to offer a temporary safe place while considering evacuation options such as county shelters, friends, family, hotels or short term rentals. Evacuees will stay in vehicles until plans are made.
While at a TEP, the following will be available:
- Water
- Snacks
- Power to charge devices