Do I need a new phone or a smartphone to receive WEA alerts?http://socotestpsa.org/wp-content/themes/blade/images/empty/thumbnail.jpg150150Sonoma County Emergency and Preparedness InformationSonoma County Emergency and Preparedness Information//socotestpsa.org/wp-content/uploads/2021/06/county-seal-75x75-1.png
Some phones may require software upgrades to receive alerts, while in other cases you may need to purchase a new WEA-capable device. Check with your wireless carrier to confirm whether…
Will a WEA message interrupt my phone conversations?http://socotestpsa.org/wp-content/themes/blade/images/empty/thumbnail.jpg150150Sonoma County Emergency and Preparedness InformationSonoma County Emergency and Preparedness Information//socotestpsa.org/wp-content/uploads/2021/06/county-seal-75x75-1.png
Does WEA know where I am? Is it tracking me?http://socotestpsa.org/wp-content/themes/blade/images/empty/thumbnail.jpg150150Sonoma County Emergency and Preparedness InformationSonoma County Emergency and Preparedness Information//socotestpsa.org/wp-content/uploads/2021/06/county-seal-75x75-1.png
No. Just like emergency weather alerts you see on local TV, WEAs are broadcast from area cell towers to mobile devices in the area. Every WEA-capable phone within range receives…
Will I be charged for receiving WEA messages?http://socotestpsa.org/wp-content/themes/blade/images/empty/thumbnail.jpg150150Sonoma County Emergency and Preparedness InformationSonoma County Emergency and Preparedness Information//socotestpsa.org/wp-content/uploads/2021/06/county-seal-75x75-1.png
Will I receive a WEA message if I’m visiting an area where I don’t live, or outside the area where my phone is registered?http://socotestpsa.org/wp-content/themes/blade/images/empty/thumbnail.jpg150150Sonoma County Emergency and Preparedness InformationSonoma County Emergency and Preparedness Information//socotestpsa.org/wp-content/uploads/2021/06/county-seal-75x75-1.png
Yes, only if you have a WEA-capable phone, opted-in to receive the WEA test messages (via code or phone setting), and are within the alert target area at the time…
What should I do when I receive the test alert?http://socotestpsa.org/wp-content/themes/blade/images/empty/thumbnail.jpg150150Sonoma County Emergency and Preparedness InformationSonoma County Emergency and Preparedness Information//socotestpsa.org/wp-content/uploads/2021/06/county-seal-75x75-1.png
How will I know it is a test alert and not a real emergency?http://socotestpsa.org/wp-content/themes/blade/images/empty/thumbnail.jpg150150Sonoma County Emergency and Preparedness InformationSonoma County Emergency and Preparedness Information//socotestpsa.org/wp-content/uploads/2021/06/county-seal-75x75-1.png
WEA and SoCoAlert will look like a text message and will be accompanied by a loud tone and vibration, both repeated twice. The September test message will read: TEST Sonoma County…
I do not have a cell phone, will I still be notified on my landline?http://socotestpsa.org/wp-content/themes/blade/images/empty/thumbnail.jpg150150Sonoma County Emergency and Preparedness InformationSonoma County Emergency and Preparedness Information//socotestpsa.org/wp-content/uploads/2021/06/county-seal-75x75-1.png
What should I do if I do not receive the alert?http://socotestpsa.org/wp-content/themes/blade/images/empty/thumbnail.jpg150150Sonoma County Emergency and Preparedness InformationSonoma County Emergency and Preparedness Information//socotestpsa.org/wp-content/uploads/2021/06/county-seal-75x75-1.png
Double check your account settings in SoCoAlert making sure your address and phone number are correct. If you are currently in an active data session (browsing the Internet) or on…
Is the alert based on my physical location or the address my SoCoAlert is registered to?http://socotestpsa.org/wp-content/themes/blade/images/empty/thumbnail.jpg150150Sonoma County Emergency and Preparedness InformationSonoma County Emergency and Preparedness Information//socotestpsa.org/wp-content/uploads/2021/06/county-seal-75x75-1.png
You will receive an alert based on the address you have registered on your SoCoAlert account. You are able to register your phone number to more than one address, say…