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How can I get new versions of the app? 150 150 Sonoma County Emergency and Preparedness Information

How can I get new versions of the app?

Simply check the app store from your smartphone or tablet running the app. If there is a newer version of the app available, the App Store will indicate “update available”.…

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What is collected in the employer portion of the app? 150 150 Sonoma County Emergency and Preparedness Information

What is collected in the employer portion of the app?

The employer portion of the app takes less than 15 seconds after initial setup. Other than the name and location of the business, the employer is only reporting verification of…

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Can I be identified in this app? 150 150 Sonoma County Emergency and Preparedness Information

Can I be identified in this app?

No, you cannot be identified by this app.  All information in the employee self-assessment is anonymous, and no personally identifiable information (PII) is asked for in any questions on the…

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Is the County collecting and tracking my personal medical information? 150 150 Sonoma County Emergency and Preparedness Information

Is the County collecting and tracking my personal medical information?

The app does not collect or store any information that could identify users. It does not track user location. The app does not give medical advice.

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Is the App available in Spanish? 150 150 Sonoma County Emergency and Preparedness Information

Is the App available in Spanish?

Yes, the App and online reporting system are available in Spanish.

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What questions will I be asked? 150 150 Sonoma County Emergency and Preparedness Information

What questions will I be asked?

When using the app before reporting to work, employees will answer two questions in the app. Based on the employee responses, the app either displays a Wellness Check verification screen…

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When does this Amendment No. 2 go into effect? 150 150 Sonoma County Emergency and Preparedness Information

When does this Amendment No. 2 go into effect?

This Amendment No. 2 goes into effect at 12:01 a.m. on May 15, 2020 and will continue in effect until it is rescinded, superseded or amended by the Health Officer.

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¿Podrán las personas de otros condados visitar los nuevos sitios? 150 150 Sonoma County Emergency and Preparedness Information

¿Podrán las personas de otros condados visitar los nuevos sitios?

Sí, los sitios de OptumServe podrán ayudar a pacientes de condados vecinos.

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¿Cómo hago una cita si no hablo inglés? 150 150 Sonoma County Emergency and Preparedness Information

¿Cómo hago una cita si no hablo inglés?

En este momento el sistema de citas del sitio web no está disponible en otros idiomas. Las personas que hablen un idioma que no sea inglés pueden llamar al 1(888)…

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Will people from other counties be able to visit the new sites? 150 150 Sonoma County Emergency and Preparedness Information

Will people from other counties be able to visit the new sites?

Yes, OptumServe sites will be able to support patients from adjacent counties.

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